![]() Thank you for your cooperation, and I look forward to keeping you updated on the progress of the new driver. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Choose to select the location of the new driver. Right click on the hardware device you wish to update and choose Update Driver Software. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel) 2. Right-click your computer’s audio device and select Uninstall Device. ![]() Expand the Sound, video and game controllers section. Right-click the Start button and select Device Manager. ![]() Your patience and understanding are highly valued as we work to provide you with a comprehensive solution. In order to manually update your driver, follow the steps below (the next steps): 1. The Device Manager applet in Windows 10 should help you with that. This way, you'll be promptly notified and can proceed to try out the driver to see if it resolves the recording issue you're facing. All drivers available for download have been scanned by. However, rest assured that I'll reopen this ticket once the new driver is ready for release. Use the links on this page to download the latest version of USB Audio Device drivers. Select the Check for updates, and if the View optional updates appears, click the message. Click the Search for updated drivers on Windows Update.A Windows Update window appears. Click the Search automatically for drivers. Before you begin Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. Given that we are in the process of developing this driver, I'll proceed to close this ticket for now. Right-click the listed driver and select Update Driver. To address this, our team is actively working on creating an updated audio driver that will allow your computer to recognize the Spark 40 as an audio interface for recording purposes. I regret to inform you that the situation you've described is a known issue that occurs with our newer batch of Spark 40 amps. You need to check the key assigned by the PC manufacturer to access the BIOS. I understand how frustrating that can be. Step 2: Press the designated F-key (usually the F2 or Esc key) to access the BIOS. I'm sorry that the driver does not detect your Spark 40. ![]() "This is Heyling from Positive Grid Support. ![]()
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